Best experienced on Laptops & desktop computers using Chrome or Edge. Safari is NOT Recommended.
It is recommended to wear a headset with Mic, it cuts down on external noise and audio and mics are easier to hear and have a better sound quality then using the default laptop mic/speakers.
Turn off any program or device that will compete for your bandwidth. This includes things like Youtube, Google Drive or Dropbox that automatically update in the background and consume bandwidth.
A few checks to ensure connection stability:
i.Run your speed test here.
ii.Make sure that not more than 2 people are using the same connection.
iii.Connect to an Ethernet over a WiFi to have a smooth experience.
iv.Attendees are recommended to have a minimum speed of 10 Mb/s(Up and down) for better results.
v.Hosts and Speakers are requested to have a stable internet connection with a minimum speed of 15 Mb/s(Upload and download) for optimal results.
Please turn OFF office VPN / proxy etc if you are using one, to avoid any potential connection issues. Don’t forget to use the Pre- Call Self Test http://precalltest.e2m.live/
Please close other video meeting software such as Zoom, Google Meet, MS Teams etc before joining E2M OnAir.
Make sure any popups, such as antivirus reminders are not going to pop up during your session ·
When screen sharing be aware that everything can be seen (if using the share function), including bottom taskbars.